Shipping Policy
We aim to deliver your order safely and efficiently, ensuring a smooth and reassuring shopping experience.
01 ●── Order Processing
Orders are prepared for dispatch within 24 business hours after payment confirmation.
Business hours exclude weekends and public holidays.
Processing may extend slightly during peak periods.
02 ●── Shipping Time
Delivery time begins after your order has been shipped.
Estimated timeframe: 7–20 business days after dispatch.
Transit may be affected by customs clearance, carrier delays, or external conditions.
03 ●── Shipping Regions
We ship to many international destinations.
If your region is not shown at checkout, delivery is currently unavailable there.
04 ●── Tracking
A tracking number will be provided once the order has been dispatched.
Tracking updates may require 1–3 business days to appear.
05 ●── Address & Delivery Condition
Please ensure your address is accurate. We cannot be responsible for:
- incorrect or incomplete addresses,
- unclaimed or refused deliveries,
- customs delays,
- events outside our reasonable control.
06 ●── Customs & Duties
Import duties or customs fees may apply depending on your destination.
These charges are determined by local authorities and paid by the recipient.
07 ●── Delivery Confirmation
Once a package is marked as delivered by the carrier, the order is considered complete.
We are not liable for loss or theft occurring after delivery confirmation.
08 ●── Policy Updates
This Shipping Policy may be updated from time to time.
Any changes will be posted here and take effect immediately.
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